Refund & Return Policy
Return Request:
Please contact us at skyrimservice@skyrimwrist.com for return instructions.
Unauthorized returns (i.e., those without prior contact) will not be accepted.
General Returns:
Returns are accepted within 7 days of delivery.
Returns requested between day 8 and day 14 may still be accepted but will incur a mandatory restocking fee.
For remorse returns (change of mind), the customer is responsible for:
- Return shipping costs
- A restocking fee of $40 to $120, depending on the condition of the returned product
A refund will be issued after we receive and inspect the returned product. Original shipping fees are non-refundable.
Returns Due to Product Defects:
Return shipping costs will be covered by us.
A full refund will be issued once the product is inspected and confirmed to meet the return condition.
Condition of Returned Products:
Returned items must be in original condition, including all packaging, tags, and accessories.
Refund deductions may apply in the following cases:
- Damaged straps or removed protective films: $40 to $120 restocking fee
- Missing watch links: Cost of replacement will be deducted
Reminder:
Please include your order number both in your email and inside the return package to help us process your request faster.
Refund Processing:
Refunds will be processed after the returned product is inspected.
Deductions may apply for used, altered, or damaged items as outlined above.
Refunds for defective products will be issued in full, including original shipping costs.